priceline comfort

Privacy information

Overview of Data Protection

General Information

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website. Personal information refers to any data that can be used to identify you directly or indirectly.

We are committed to handling your personal information responsibly and in accordance with applicable data protection laws. This policy provides an overview of the information we collect, the reasons for collecting it, and the rights available to you regarding your personal data.

Data Collection on Our Website

Who is responsible for collecting data on this website?

The website operator is responsible for collecting and processing personal information. You can find the operator's contact details in the legal notice published on our website.

How do we collect your information?

We collect information in two primary ways:

• Information you provide: This includes personal details you voluntarily submit through contact forms, newsletter subscriptions, or other website features.

• Automatically collected information: When you access our website, our systems may automatically collect technical information, such as your browser type, operating system, IP address, and the time of your visit.

Why do we collect your information?

We collect information to maintain the proper operation, security, and performance of our website. Certain information may also be used to understand visitor behavior, improve our services, and enhance the overall user experience.

What rights do you have regarding your personal information?

Subject to applicable laws, you may request information about the personal data we hold about you, including its source, recipients, and purpose of processing. You may also request the correction, restriction, or deletion of your personal information where legally applicable.

If you have questions about privacy or data protection, you can contact us using the details provided in our legal notice. You may also have the right to submit a complaint to the appropriate data protection authority.

Analytics and Third-Party Services

We may use analytics tools to understand how visitors interact with our website. These tools may collect information through cookies and similar technologies.

Depending on the tools used and their configuration, the information may be anonymized, pseudonymized, or otherwise processed to help protect your identity. You may be able to restrict certain tracking activities through your browser settings or the privacy controls provided on our website.

Further details about our analytics tools and your available choices are provided in the relevant sections below.

General Information and Mandatory Disclosures

Protection of Personal Data

Protecting your personal information is important to us. We handle personal data confidentially and in accordance with applicable data protection legislation and the provisions of this Privacy Policy.

When you visit our website, certain types of personal information may be collected and processed. This policy explains what information may be collected, how it is used, and the purposes for which it is processed.

Please be aware that transmitting information over the internet, including through email, may involve security risks. Although we take reasonable measures to protect your information, no method of electronic transmission or storage can guarantee complete security against unauthorized access.

Identity of the Data Controller

The party responsible for processing personal data on this website is the website operator identified in the legal notice.

The data controller is the individual or legal entity that determines, independently or jointly with others, the purposes and methods of processing personal information, such as names, email addresses, and other identifying details.

Withdrawal of Consent

Certain data processing activities may require your consent. Where processing is based on your consent, you may withdraw that consent at any time, with effect for future processing.

You can submit your request by email or through another available contact method. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Please note that some information may still be retained or processed when required or permitted by applicable law.

Right to Lodge a Complaint

If you believe that your personal information has been processed in violation of applicable data protection laws, you may have the right to lodge a complaint with the relevant supervisory or regulatory authority.

Right to Data Portability

Where provided by applicable law, you may request to receive personal information that we process based on your consent or for the performance of a contract in a structured, commonly used, and machine-readable format.

You may also request that this information be transferred directly to another data controller, where technically feasible and legally applicable.

Secure Payment Transactions

If you enter into a transaction that requires payment information, we may collect the details necessary to process your payment.

Where supported, payment information is transmitted through secure SSL/TLS-encrypted connections. You can generally identify an encrypted connection by the HTTPS prefix in your browser's address bar and the associated security indicator.

Encryption helps protect information during transmission. However, the actual security of a payment transaction also depends on the payment provider and the systems involved in processing the transaction.

Access, Correction, Restriction, and Deletion of Information

Subject to applicable legal requirements, you may request access to the personal information we store about you. This may include details about where the information originated, why it was collected, how it is used, and with whom it has been shared.

Where permitted by law, you may also request that inaccurate information be corrected, that processing be restricted, or that your personal data be deleted.

To exercise these rights or ask questions about your personal information, please contact us using the details provided in our legal notice.

Objection to Unsolicited Promotional Communications

We do not permit the use of contact information published in our legal notices for sending unsolicited promotional messages or other advertising materials that have not been requested or authorized.

We reserve the right to take appropriate legal action where permitted by law if we receive unsolicited advertising communications, including spam emails.

Data Collection on Our Website

Cookies

Our website may use cookies to improve functionality, performance, security, and the overall browsing experience.

Cookies are small text files stored on your device by your browser. They do not inherently damage your computer or contain viruses.

Some cookies are temporary session cookies that are automatically deleted when you close your browser. Other cookies may remain on your device until they expire or you remove them manually. These persistent cookies can help recognize your browser during subsequent visits.

You can manage cookies through your browser settings. Depending on your browser, you may be able to receive notifications when cookies are used, reject certain cookies, or automatically delete cookies when you close your browser.

Please note that disabling certain cookies may affect the availability or functionality of some website features.

Cookies that are technically necessary to provide a service you have requested, facilitate electronic communications, or enable essential website functions may be processed on an applicable legal basis, such as legitimate interests under Article 6(1)(f) of the GDPR, where the relevant conditions are satisfied.

Non-essential cookies, including certain analytics or tracking cookies, may require your prior consent under applicable data protection and electronic privacy laws. Information about these cookies and the choices available to you is provided separately where applicable.

Server Log Files

When you access our website, the hosting provider or our systems may automatically collect and store certain technical information in server log files.

This information may include:

• Browser type and version

• Operating system

• Referring URL

• Hostname of the accessing device

• Date and time of the server request

• IP address

These records help us monitor website performance, troubleshoot technical issues, and maintain the security and stability of our services.

We do not routinely combine server log information with other data sources for the purpose of identifying individual visitors. Any further processing is carried out where appropriate and in accordance with applicable law.

Where applicable, the processing of server log data may be based on our legitimate interests in maintaining a secure and functional website or another lawful basis permitted by the relevant regulations.

Contact Forms

If you contact us through a form on our website, we collect the information you submit, including your contact details and the contents of your message, so that we can respond to your inquiry and handle any related follow-up communications.

We use this information for the purpose for which it was provided and do not disclose it to third parties except where necessary to respond to your request, where you have authorized the disclosure, or where disclosure is otherwise permitted or required by law.

Where consent is the applicable legal basis, your information will be processed in accordance with Article 6(1)(a) of the GDPR. You may withdraw your consent at any time, subject to applicable legal requirements.

We retain contact form submissions only for as long as necessary to address your inquiry, fulfill the relevant purpose, and meet any applicable legal retention obligations. Information may be deleted when it is no longer required, unless continued retention is legally necessary.

Processing Customer and Contract Information

We collect and process customer and contract-related information when necessary to establish, perform, manage, or modify a business relationship with you.

This information may include identifying details, contact information, transaction records, and other data necessary to provide requested services or fulfill contractual obligations.

Where necessary, such processing may be based on Article 6(1)(b) of the GDPR, which covers processing required for the performance of a contract or for steps taken at your request before entering into a contract.

We may also process website usage information to the extent reasonably necessary to provide our services, maintain website functionality, and fulfill relevant obligations.

Customer and contract information is retained for the period necessary to fulfill the relevant purpose. After an order is completed or a business relationship ends, information will be deleted or anonymized when appropriate, unless applicable laws require or permit further retention.

Information Shared During Online Purchases and Orders

When you purchase products or services through our website, we may share certain personal information with third parties when necessary to complete your transaction or fulfill your order.

For example, information may be shared with delivery companies responsible for shipping goods or payment service providers and financial institutions responsible for processing payments.

We limit such disclosures to information reasonably necessary for the relevant purpose. We do not disclose personal information to third parties for unrelated purposes unless you have provided the necessary consent or the disclosure is otherwise permitted or required by law.

Where processing is necessary to fulfill a contract or take steps requested before entering into a contract, the applicable legal basis may be Article 6(1)(b) of the GDPR.

Information Shared When Registering for Services or Digital Content

If you register for a service or purchase digital content, we may process and share the personal information required to establish your account, provide the requested service, manage your transaction, and fulfill our contractual obligations.

Where necessary, information may be shared with payment providers, financial institutions, hosting providers, or other service providers involved in delivering the service.

We do not share your personal information for unrelated purposes unless you have given the required consent or the disclosure is otherwise lawful.

Where applicable, processing necessary for the performance of a contract or for pre-contractual steps requested by you may rely on Article 6(1)(b) of the GDPR.

Analytics and Advertising

Matomo Analytics

Matomo may use cookies or similar technologies to collect information about how visitors interact with our website. Depending on the configuration, this information may include pages visited, browsing activity, technical details, and information about the device used to access the website.

Where IP addresses are collected, they may be anonymized before storage, depending on our configuration. The information generated through analytics may be stored on our own server or on infrastructure used to operate the service.

We use analytics information to understand website usage patterns and identify opportunities to improve the visitor experience.

Where applicable, the processing of analytics information may be based on our legitimate interests in understanding and improving website performance, provided the relevant legal requirements are met. If consent is required under applicable privacy laws, analytics technologies will be used in accordance with the applicable consent requirements.

We do not intentionally disclose analytics information to unrelated third parties except where necessary to operate the service or where permitted or required by law.

You may be able to prevent analytics cookies from being stored by adjusting your browser settings or using the privacy controls provided on our website. Depending on the Matomo configuration, an opt-out option may also be available.

If you use an opt-out feature, a cookie or similar mechanism may be stored on your device to remember your preference. If you delete that cookie, change browsers, or use another device, you may need to select the opt-out option again.

Newsletter

Newsletter Subscription and Data Processing

If you choose to subscribe to our newsletter, we will request a valid email address and any additional information reasonably necessary to manage your subscription and confirm your request.

We use this information to send the newsletters, updates, announcements, or other communications you have chosen to receive. Any additional information requested during registration will be voluntary unless it is clearly identified as necessary.

We do not share newsletter subscriber information with unrelated third parties for their own marketing purposes without the required legal authorization. Information may be processed by service providers who assist us in delivering and managing our newsletters.

Where consent is the applicable legal basis, newsletter information will be processed in accordance with Article 6(1)(a) of the GDPR.

You may withdraw your consent and unsubscribe at any time. You can do so by using the unsubscribe link included in our newsletter or by contacting us directly.

After you unsubscribe, your information will no longer be used to send newsletters covered by that subscription, except where further processing or retention is legally permitted or required.

We retain newsletter subscription information for as long as your subscription remains active or as otherwise necessary to manage your preferences and meet applicable legal obligations. Information maintained for separate purposes, such as customer accounts or transaction records, may be retained independently where there is a lawful reason to do so.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.

Any revised policy will be published on this page. We encourage visitors to review this page periodically to stay informed about how personal information is collected, used, and protected.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or require additional information about our handling of personal data, please contact us using the details provided in our website's legal notice.

Phone: (877) 470-3534

Email: contact@pricelinecomfortstay.us

Address: 224 W 47th St, New York, NY 10036, USA